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Your reliable information technology partner

ALPHANET Information Technology Inc. was founded in 2007 as a Hungarian professional IT services provider company. Keeping in mind the customers’ special expectations ALPHANET strives to provide the complex, cost-effective IT services and to support the business and organizational changes, modernization needs, build up strategic plan’s of the whole system deployment and operation. Our mission is to deliver always cost, quality and performance-optimized IT solutions using the hungarian and international leader technology partner’s support.

ALPHANET technology brand is also well known in the international IT market, since 2008 provids professional services, complex system integration-, consultancy- and support services into the surrounding countries (Austria, Schweiz, Germany, Slovakia, Croatia, Serbia and Romania) also.

Professional services

  • IT consultancy and strategy development,
  • Virtualization, IT consolidation, cloud-based hosting,
  • IT service-, infrastructure- and application monitoring solutions,
  • Security, Risk and entitlement management, consulting,
  • IT operation support services and warranty management, infrastructure maintenance.

ALPHANET’s technical experience were extended with pioneer knowledge elements as the leader manufacturers IT solution portfolio’s changed and new IT developments and innovations appeared at the past years, such as ITIL (Information Technology Infrastructure Library) approach driven services support to provide proactive service level based IT management, security service management, multiplatform based IT support and maintenance services, SLA based outsourcing and cost optimization related IT consultancy services. The quick adaptation of these changes are the best advantages to transform the IT services into a valuable professional provider and into a valuable organization as well.

ALPHANET’s knowledge is based on leader IT technologies – new innovations such as IT organization related optimizations and cost-reduction counseling, cloud service introduction, application life cycle management, various IT security and operation alternatives, proactive service and infrastructure monitoring, system integration between different IT platforms, network and communication IT development. Nowadays ALPHANET is one of the largest Hewlett-Packard solution provider and systems integrator company in Hungary, with a wide range of hardware service management portfolio knowledge and experience. ALPHANET professional successes and business values are also known about IT management solutions such as Microsoft, HP Software, IBM Tivoli, BMC Software, and VMware software experiences and special project references at large and enterprise customers in Europe.

Quality approach

The key business value for a technology partner is to be certified, qualified and have stable vendor background support, which makes the difference from those companies where the classical “box moving” and minimal technical support is only the final connections to the customers. The strategy aim for ALPHANET is to be always customer focused, Trusted Advisor Partner to provide best end2end IT solutions. The vendor’s collaborative approach with partners enables us to offer high-tech and low cost approach to partner-based solutions, delivering the best total cost of ownership. Combined, best-of-breed technology and flexibility delivers more accountability, more agility, and a better return on IT.

Technology solutions

Consultancy services

System integration

Consultancy team’s aim is to create the best collaboration during the presales and implementation processes to support the sales cycle, providing the highest value edge along the newest technologies and solutions. AlphaNet consultancy team members are well trained, certified experts with perfect communication skills, which is mandatory to understand and translate the CIO’s objectives.  Team has also the responsibility to provide the presales support to RFI’s, RFP’s, competitor product positioning and related technical researches, and coordinates the offers preparation during comprehensive tenders and PoC’s to reach the best quality of bidding processes. The consultancy team tasks are compromised from long term strategy, IT operation planning and focusing on the business, organizational relevant IT problems like IT cost optimization – lean projects, ITIL introductions, standards –compliances and audits. Consultants performs assessments, pre-designs, implementation preparations, on-site staff augmentation across the country. The department’s goal is to prepare, manage and support those ITIL approach based service and infrastructure management projects, where the primary business goal is to provide the solution to serve whole IT Lifecycle and processes. ALPHANET aim is to increase the IT operation’s efficiency and smart deployment services, while minimizing the risks that often associated with the introduction of new enterprise IT management solutions (Microsoft, Hewlett-Packard).  ALPHANET strongly aims value added services like on site design wide range of ITSM based consultancy and implementations, system integrations, application developments or required system – service and performance management. ALPHANET is able to deliver, maintain and develop different customer’s needs that are related to new technology changes, challenge to speed up and measure the comprehensive IT operation processes, provide the background of market leader mobile communication, social networking, public & private cloud services and big data objectives.

Service partner

Information security advisor

ALPHANET provides first level support services of its customers since more than 15 years. The service support division is in continuous collaboration and development with different technology vendors to ensure the quality and efficiency of our add-on value services.  Powerful IT hardware support and maintenance knowledge, strong partner & customer cooperation background helps to provide an instant and ITIL approach driven 7×24 hotline support services. Beside these international software and hardware partnerships the company is recognized by its in-depth knowledge in cost effective user support, IT move and rollout experiences, system-, database management and complex system integration solutions as well. The majority of ALPHANET”s customers choose to take advantage of the monthly support plan, proactive system management solutions, to prevent the failure before it impact to the business operation – as proactive system management service. Services are customized to the special needs, using transparent and comprehensive HD operation mode, online access to the Helpdesk system, in 7×24 timeframe. Risk and security management service team, provides end-to-end risk and security management solutions and services, to protect sensitive corporate data, reducing the costs and complexity of security. The team main task is to discover, develop and implement the international standards, compliances such as COBIT, SoX, Basel3, BS7799, PCI and disaster recovery solutions.  The emergence of new professional challenges like big data, private /public  cloud services creates new demands to the customers. To fulfill, solve these new demands, it is mandatory to have the required technical experience, that’s based on special professional knowledge and leader vendors supported security solutions such as identity and access, firewall, virus defense, endpoint and log management solutions. ALPHANET”s services & solutions enables the customers to improve their security services efficiency and sufficiency of the IT Operation, while managing critical business assets, business continuity and disaster plan aspects.

Standards

During its work ALPHANET keeps the highest standards from the planning through the implementation and support until the documentation, which is started with the ISO 9001:2009 qualification since year of 2000, and using ISO27001 since 2014 including ITIL v3 based Service Support and Delivery standards. However ALPHANET’s primary goal is the “costumer satisfaction”, which means: look at the costumers az our business partners and support their needs continuously, help the IT strategy planning processes and provide efficient It operation services.  

 

Hewlett-Packard IBM Microsoft NetApp
HP Silver Server Specialist

HP Silver ServiceOne Printing  and Computing Specialist

HP Silver IT Management Specialist

HP Silver Storage Specialist

HP Silver ServiceOne Enterprice Specialist

 

 Advanced Business Partner

Authorized Resseler Partner

Warranty Service Provider

Gold Midmarket Solution Provider

Silver Devices and Deployment

Silver Small Business

Cloud Accelerate Partner

Authorized Education Reseller

Onsite Warranty Provider

TPM (Osiatis: Econocom)

VMware ALLOY BMC Software EMC
 VMware Solution Provider

Enterprise Partner

 

 Alloy Software Reseller

Implementation and support provider

Distributor and Reseller Partner Velocity Partner
Micro Focus OSIATIS: ECONOCOM FLEX-Pos Cisco
 Distributor and reseller partner Technology partner Technology Partner Small and Midsize Business Specialization

 

DELL BALABIT Fujitsu  Lenovo
 Registered partner Silver partner Reseller partner  Reseller Partner

 

Contats Us

Corporate name ALPHANET Information Technology Inc Service opening schedule Weekdays Weekends

9:00 am – 5:00 pm

 

Closed

 

 

 

Legal status

 

Private company
Statistic ID

 

14153833-4651-114-01 Service Division Contacts Timeshifts
EU VAT Tax Number

 

HU14153833 Phone +36-20-400-1200 9:00am – 5:00pm
Mailing address HQ Pünkösdfürdő utca 52. Hotline +36-20-400-1212 5:00pm – 9:00am
H – 1039, Budapest Hungary

 

 

Email

 

helpdesk@alphanetzrt.hu

 

7x24h

Phone

 

+36-1-242-1830
Fax

 

+36-1-242-1580
Helpdesk

 

+36-20-400-1200

New HQ office location

We are pleased to inform you that the Headquarter of ALPHANET  Information Technologies Inc. relocated.

Our new HQ’s new address: H-1039 Budapest, Pünkösdfürdő u. 52  –> Continue to the map

 

Further information, please check our website continuously!

Yours sincerely, ALPHANET Information Technologies Inc.